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Janette Riddell

Janette is a Senior Project Manager at the International Trade Center. In this role, she assists the center director as a Finance and Contract Compliance Specialist regarding the development and negotiation of grant contracts, while maintaining compliance with the University policies and procedures. She also assists in preparing grant proposals that meet submission requirements; monitors grant progress to ensure grant objectives are met; manages grant budgets to ensure proper expenditure rates; and participates in and prepares for grant program audits and quality assurance reviews conducted by the University.

In addition, she collaborates with the International SBDC Expansion projects facilitating in-country and web based training in English and Spanish, particularly regarding the center’s Client Management Processes and the on-line Client Management System known as Neoserra. Janette is also responsible for the recruitment, supervision and coordination of the International Market Research staff that supports the center’s advising staff. She also assist the center director with human resource matters and distribution of staff level of effort to ensure proper allocation of resources among projects.

Previously, Janette was the Client Management Specialist at the International Trade Center, where she supported the center’s client intake and follow-up processes, and managed the center’s advising performance and productivity with the objective of fulfilling the center goals and vision.

Prior to joining the International Trade Center in 2006, Janette worked in the Manufacturing Industry, where she participated in various projects related to engineering and research & development. She also supported a range of technology management projects through research and analyzing the diffusion of technology innovations in marketplaces.

Janette holds a M.S. in Management of Technology from the University of Texas at San Antonio, and a B.S. in Mechanical Management Engineering from the Universidad Autonoma de Nuevo Leon. She is also a Certified Global Business Professional, by NASBITE International. She is bilingual and multicultural having worked and lived in the United States, Slovakia and Mexico.